Payer Partnerships

Who is Medical Service Company?

In 1950, Merle and Jean Marx started Medical Service Company (MSC) in a small office in Cleveland, OH as a Pharmacy and Medical Equipment Supplier. Since then, we have grown our size, focus and impact. We now have hundreds of dedicated team members that care for thousands of patients in cities and states across the Midwest and Northeast.

In our 70+ years of providing home medical equipment and supplies, we’ve established ourselves as a company that cares. We have survived and thrived by providing the optimal equipment, service and care, delivered with compassion and integrity.

The clinical expertise & systems deployed by MSC go above and beyond to insulate patients & ensure only the highest level of clinical adherence & outcomes. Hospitals throughout the country rely on MSC for lightning-fast discharges whereas our payer partners depend on us to keep patients at home while allowing for the necessary transparency & ease of communication across all areas. MSC works with dozens of health system as a preferred partner as we roll out customized programs to reduce readmissions, improve delivery times and open up multi department visibility.

As a proud third-generation family owned and operated business, MSC has a strong pledge to excellence. This is evidenced by numerous accolades such as:

• Preferred Partnerships with Statewide Health Insurance Providers
• Preferred Partnerships with Health Systems
• Recognized as Quality Respiratory Provider by American Association for Respiratory Care
• Awarded HME Award of Excellence 2 times

MSC is looking to expand and partner with other world-class organizations across the US. Our goal is to deliver our best in class DME and disease management programs to patients' everywhere. This growth will be through organic expansion as well as acquisitions. We hope you'll review the information below regarding our acquisition and partnership process as well as some of the benefits to partnering with MSC.

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